1. Introduction
SQWIRO SOFTWARE SOLUTIONS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
2.1 Personal Information
We collect information you provide directly to us, such as:
- Name and contact information (email, phone number, address)
- Business information (company name, role, industry)
- Account credentials
- Payment information
- Communications with us
2.2 Usage Information
We automatically collect information about your use of our services, including:
- Device information (IP address, browser type, operating system)
- Usage data (features used, time spent, clicks)
- Location data (with your consent)
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share your information in the following situations:
- Service Providers: With third parties who perform services on our behalf
- Business Transfers: In connection with any merger, sale, or acquisition
- Legal Requirements: When required by law or to protect our rights
- Consent: With your consent or at your direction
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
SQWIRO SOFTWARE SOLUTIONSEmail: [email protected]
Phone: +254 700 111 222
Address: Westlands Business Park, Nairobi, Kenya