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Cookie Policy

Last updated: January 2024Last updated: 12/21/20232 min read

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website or use our services. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.

2. How We Use Cookies

SQWIRO uses cookies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They include:

  • Session management cookies
  • Security cookies
  • Load balancing cookies

2.2 Performance Cookies

These help us understand how visitors interact with our website:

  • Analytics cookies (Google Analytics)
  • Error tracking cookies
  • Performance monitoring cookies

2.3 Functionality Cookies

These cookies enhance your experience:

  • Language preference cookies
  • User preference cookies
  • Accessibility setting cookies

2.4 Marketing Cookies

With your consent, we may use cookies for:

  • Targeted advertising
  • Social media integration
  • Marketing campaign tracking

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

  • Google Analytics: For website analytics
  • Intercom: For customer support chat
  • Social Media: For social sharing features

4. Cookie Duration

Cookies can be:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period

5. Managing Cookies

You can control cookies through:

  • Browser Settings: Most browsers allow you to refuse or delete cookies
  • Cookie Preferences: Use our cookie consent tool
  • Opt-Out Tools: Visit optout.aboutads.info or youronlinechoices.com

6. Impact of Disabling Cookies

If you disable cookies:

  • Some features may not function properly
  • You may need to log in more frequently
  • Your preferences may not be saved
  • You may see less relevant content

7. Cookie List

Cookie Name Purpose Duration Type
sqwiro_session Session management Session Essential
sqwiro_auth Authentication 7 days Essential
_ga Google Analytics 2 years Analytics
intercom-id Customer support 9 months Functionality

8. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any significant changes by posting a notice on our website.

9. Contact Us

If you have questions about our use of cookies, please contact us at:

SQWIRO SOFTWARE SOLUTIONS
Email: [email protected]
Phone: +254 700 111 222
Address: Westlands Business Park, Nairobi, Kenya